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Jobs and Careers at Mill Outlets

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Zukeo Ltd are hiring a computer literate individual to join the team of a small and friendly family run online retailer based in Braunston, Daventry as an Online Sales and Dispatch Co-Ordinator. We sell a variety of products to customers all over the world, including knitting wool, pet products and household textiles. The job is varied so the ability to focus and multitask is a must. Flexibility, adaptability and a willingness to learn new skills will be key. We pride ourselves on excellent customer service and will expect you to have good grammar, spelling and attention to detail.

Your day will include a diverse range of duties including:

  • Answering customer queries/complaints throughout the day via email/telephone
  • Processing customer orders, including picking and packing as required
  • Assisting with day to day management of online shopping accounts (eg. Amazon, eBay, Etsy)
  • Booking various couriers and Royal Mail for customer orders
  • Processing customer returns and refunds
  • Putting new stock away on arrival in warehouse

Training on our in-house systems will be given but knowledge of online marketplaces such as eBay, Amazon and Etsy will be advantageous but not essential.

Our opening hours are 9.00am to 5.30pm Monday to Friday but we could be flexible in terms of working hours for the right candidate. Own transport will be required due to location.

Working with Zukeo Ltd you will benefit from:

  • 28 days holiday pro rata ( Bank Holidays are worked on a rota basis)
  • Staff discount on products
  • Full time contract
  • Salary between £6.50 and £8.50/hour
  • Bonus system

Please email a copy of your CV with the subject ONLINE SALES AND DISPATCH POSITION with a brief covering letter explaining why you believe you would be a good candidate for the job to careers@zukeo.co.uk

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